Shipping Policy

Delivery Updates

Our Online Shop remains open 24/7 but do expect delays for orders placed during Conditional Movement Control Order. We will advise when your order is ready to be shipped. Thank you for your understanding.

SHIPPING & TAX

Natural Elements Aromatherapy aims to make the delivery process of your items quick and hassle free.

FREE DELIVERY

Simply spend at least RM250, in a single transaction and get free standard delivery to your chosen address within peninsular Malaysia.

LOCAL DELIVERY (MALAYSIA)

Shipping charges are calculated automatically based on your bag or cart items. The amount is payable upon checkout.

Standard local Malaysian delivery will take approximately 3-4 business days. Customers residing in East Malaysia may have to wait an additional day.

We can guarantee that all deliveries will be processed within one working day but we cannot guarantee that all deliveries be delivered within the stated timeframe as that lies in the hand of the shipping agent. We will try our best to provide you with any sort of assistance regarding your shipment.

Currently, we do not ship overseas. Please contact us at info@naturalelements.com.my if you require additional information.